About a year ago I tried VOIP. It would have saved me a lot of time and hassle if a service like the Vonage VOIP Forum had been available at that time.
The forum provides VOIP users--and potential users--to access news, information and customer service. It's a quick and painless way to get the help you need without spending hours waiting for a telephone representative.
Of special interest to me is the customer forum, since I spend a fair amount of time on Internet message boards. Customers get a chance to discuss everything from VOIP activation to outages to routers. Spend some time browsing that forum to get the "inside scoop" on VOIP.